One of the most popular requests we’ve received from our customers has been, “Can you please improve the theme update process?”
We agree, it’s not been easy (especially for non-technical folks) to upgrade your theme. Not only is it a hassle for our customers, it uses unnecessary support resources which could instead be applied towards other customer needs. So how can we improve this experience?
Since the recent additions to our development team over the summer, we started brainstorming on how best to tackle this. The objective was to provide a simple way for anyone to upgrade our themes. After many discussions, working prototypes, and days of trial and error, our theme scientists emerged from their lab with the solution.